‘A new normal’: Hilton follows Marriott, Airbnb with cleanliness initiative amid coronavirus pandemic

David OliverUSA TODAY

Hilton is partnering with the company behind Lysol, as well as the Mayo Clinic, to better ensure cleanliness in its hotels — part of a hygienic industry trend in the wake of the new coronavirus.

The new program will be called “Hilton CleanStay” and aims to to give guests peace of mind when staying at a Hilton property, whether they are in guest rooms, restaurants, the gym or other public areas.

When customers do eventually return to hotels, they should expect this to last awhile.The program will likely be around “forever,” Phil Cordell, senior vice president and global head of new brand development for Hilton, told USA TODAY.

“The program and what it delivers is kind of a new normal of expectation,” Cordell said. He expects it to be guest-ready by June.

Read the article on https://www.usatoday.com/story/travel/hotels/2020/04/27/coronavirus-hilton-announces-new-cleanliness-measures/3032384001/

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